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Homebuyer Education
Role of HBEI Providers

THDA recognizes the importance of promoting professionalism and quality assurance in homebuyer education and counseling. Agencies in THDA’s HBEI Network are dedicated to providing affordable, high-quality, effective homeownership education and counseling services to Tennessee consumers, and are committed to the following: 
  • Adhering to the HBEI Program Agreement, standards and policies that are based on national best practices but reflect Tennessee’s homebuyer education and counseling environment
  • Adhering to standards in the Homebuyer Education and Counseling Program and Standards Guide
  • Reporting programming outcomes to THDA
  • Participating in periodic program reviews
  • Collaborating with network partners to promote and advance the professionalism of the Network and the homeownership education and counseling industry


HBEI Provider Resources:

HBEI Program Guide


Forms:

Annual Program Agreement
HBEI Application
Code of Ethics and Conduct
Conflict of Interest and Disclosure Agreement
Privacy Policy and Housing Counseling Agreement
Online Homeownership Education Borrower Information Form 100
Online Homeownership Education Request Form 200
Wire Routing Form
HBEI Materials Order Form
HBEI Approved Agency Contact Form

Samples:

Sample-Customer Survey1
Sample-Customer Survey2
Sample-Counseling Documentation Checklist
Sample-Client Intake Form1
Sample-Client Intake Form2
Sample-Client Intake Form3
Sample-Volunteer Agreement


For more information regarding Homebuyer Education, please contact
Vicki George at 615-815-2085 or Jayna Johnson at 615-815-2019 or .